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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Grantham

November 14, 2025

5  out of  5
rating by David Grantham
"Jamie Hornbaker agency is prompt and polite as they assist you. Today I called at 3pm to inquire about adding coverage for my horse trailer. By 5pm, I had active coverage. My first inquiry was a phone call. The subsequent communications were through texting and emails. It was very efficient. They are a progressive agency willing to use a variety of communication methods to complete business at the clients discretion."
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Cory Koerner

November 6, 2025

5  out of  5
rating by Cory Koerner
"I worked with Casey on getting a cheaper policy for my truck. She went above and beyond and was able to get me several different policies for cheaper than what I currently pay. It was easy working with Casey and look forward to being a customer of hers for a long time! Also I just worked with Casey again on business insurance for the nonprofit I started and she was the absolute best to work with. She is very knowledgeable and willing to work to get the best prices and customized policy to fit my needs. If you are in need of any kind of insurance give her a call and you won’t be disappointed!"
We responded:
"Thank you, Cory! We're thrilled to hear Casey provided exceptional service and helped you find a more affordable policy. We appreciate your trust and look forward to serving you for many years to come."
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Dianna Hillebert

November 4, 2025

5  out of  5
rating by Dianna Hillebert
"Very helpful and understanding. Great job."
We responded:
"Thank you for your kind words, Dianna! We're happy to hear you found our team helpful and understanding. We appreciate your support!"
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Eli Geiger

November 4, 2025

5  out of  5
rating by Eli Geiger
"Crista was very knowledgeable and answered all of my claim questions with confidence."
We responded:
"We appreciate you taking the time to share your experience! It’s great to know that Crista was able to provide clear and confident answers to your claim questions. We're here whenever you need support!"
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Elizabeth McHenry

November 4, 2025

5  out of  5
rating by Elizabeth McHenry
"Vicki has been lovely to work with! She has taken great care to make sure we are getting the best policy for our needs for our farm/ranch. Highly recommend!!"
We responded:
"Thank you so much for your review, Elizabeth! We're delighted to hear that Vicki has provided exceptional care in finding the best policy for your farm/ranch. Your recommendation means a lot to us! If you ever need anything else, we're here to help."
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Nancy Griffin

October 31, 2025

5  out of  5
rating by Nancy Griffin
"Kudos to Crista Park for taking care of a special request. She was quick to reply to inquiries, efficient working with the underwriter, and followed up with me on a regular basis. Thank you, Crista."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Crista provided such attentive and efficient service. She truly goes above and beyond to support our clients. Thanks again for your kind words!"
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Virginia Munoz

October 24, 2025

5  out of  5
rating by Virginia Munoz
"I have so many positives! Karla was so friendly and such a great help with us. Her friendliness and patience was so appreciated! Jaime, your entire team is great! Thank you so much!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Karla’s friendliness and patience made a positive impact on your experience. Jaime and the entire team truly appreciate your feedback and are dedicated to providing the best service possible. We’re grateful for your support and look forward to assisting you anytime!"
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Johnny Dykes

October 22, 2025

5  out of  5
rating by Johnny Dykes
"Great experience! Eveyone in both offices are great! Best insurance in Topeka!"
We responded:
"Thank you for the fantastic feedback, Johnny! We're so glad to hear you have had a great experience with our team in both our North and South Topeka offices. It means a lot to be recognized as one of the best insurance providers in Topeka. We appreciate your support!"
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James Mccarter

October 20, 2025

5  out of  5
rating by James Mccarter
"Parker and the girls at the south office are awesome!"
We responded:
"Thank you for the wonderful review! We're so happy to hear that Parker and the team at our South office provided you with excellent service for your vehicle insurance and price assessment. Delivering great prices and outstanding support is what we strive for. If you ever need anything else, don’t hesitate to reach out!"
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Jessica Solis

October 16, 2025

5  out of  5
rating by Jessica Solis
"I want to give a huge thanks to Jamie Hornbaker for helping me get insurance on my vehicle. She guided me step by step to make sure I got the best deal possible; not only that, but she made it stress-free."
We responded:
"Thank you so much for your kind words! We're thrilled to hear we were able to guide you step by step and help you secure the best vehicle insurance deal in a stress-free way. Your satisfaction is our top priority, and we appreciate you choosing us for your insurance needs! If you ever need assistance in the future, we're here to help."
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Janice Ward

October 11, 2025

5  out of  5
rating by Janice Ward
"Vicki Davis @ State Farm Ins. In Topeka, KS, was courteous & welcoming & it put me at ease. Vicki was very informative & knowledgeable explaining my options & pricing. I was very pleased & thankful for her expertise. Janice Ward"
We responded:
"Thank you so much for your wonderful feedback! We're so happy to hear that Vicki made you feel welcomed and comfortable throughout the process. She truly cares about helping each person understand their options, and it’s great to know her expertise made a difference for you. We really appreciate you taking the time to share your experience, and we’re always here whenever you need us!"
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Angela Lolar

October 10, 2025

5  out of  5
rating by Angela Lolar
"My experience from start to present was/is Amazing!! Vicky is the absolute best!! She made the process enjoyable & that’s not always the case when searching for insurance.😉 Highly recommend!!"
We responded:
"Thank you so much for your fantastic review! We're delighted to hear that your experience has been amazing from start to finish. Vicki will be thrilled to know she made the process enjoyable for you—that means a lot! We truly appreciate your high recommendation and look forward to continuing to assist you with your insurance needs. 😊"
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Dana Wohletz-Hutchens

October 10, 2025

5  out of  5
rating by Dana Wohletz-Hutchens
"Karla and her co workers at the south office are attentive and kind!"
We responded:
"Thank you for your kind words! We're happy to hear that Karla and her coworkers at the south office were attentive and kind. We appreciate your feedback and look forward to serving you again!"
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Aiyana Russell

October 9, 2025

5  out of  5
rating by Aiyana Russell
"Karla and her colleagues in the south office were very friendly, easy to work with, and really overall kind!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Karla and the team in our south office made your experience friendly, easy, and pleasant. We appreciate your support and look forward to assisting you again in the future!"
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Addie Soto

October 3, 2025

5  out of  5
rating by Addie Soto
"Crista was absolutely amazing to work with! She was very personable, attentive, patient, and informative when helping my husband and I transfer our auto and renters insurance from NE to KS and also explaining the different life insurance policies. She listens to your wants and needs and helps find the best solution. I would highly recommend Crista!"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Crista provided such attentive and personalized service while assisting you and your husband with your insurance needs. It's great to know she took the time to listen and find the best solutions for you. We truly appreciate your recommendation and look forward to continuing to serve you!"
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Roseanne Bradley

October 2, 2025

5  out of  5
rating by Roseanne Bradley
"5 Stars plus! Casey was the best. She handled setting up a new account for me. She was very professional and answered all my questions. Casey is awesome with her job."
We responded:
"Thank you so much for your glowing review Roseanne! We're thrilled to hear that Casey provided you with professional and attentive service while setting up your new account. We'll be sure to pass along your kind words—Casey will be delighted! We appreciate your support and look forward to assisting you again."
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Kara O

October 1, 2025

5  out of  5
rating by Kara O
"As a new customer, our new State Farm agent, Casey Vigus, couldn't have been nicer and so very helpful. She works at the State Farm agency of Jamie Hornbaker, who is well known in Topeka for her amazing work ethics and customer service. I won't be going to any other insurance company as Ive found the agent/agency I've been looking for!"
We responded:
"Thank you so much for your wonderful review Kara! We're delighted to hear that Casey provided you with such helpful and friendly service. Our team is committed to delivering the best customer experience, and it’s great to know you’ve found the agency you’ve been looking for - we are so happy you chose us! We truly appreciate your trust and look forward to supporting you for years to come!"
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Zachary Martin

September 27, 2025

5  out of  5
rating by Zachary Martin
"I was in a time crunch for a trip with a handful of questions. Crista Park answered all of them as well as ones I didn't even think to ask. What earned the the full 5-stars was Crista's ability to provide knowledge answers in a way that was easily understood. Thank you Crista!"
We responded:
"Thank you for your wonderful review! We're so glad Crista was able to quickly and clearly answer all your questions—even the ones you hadn’t thought to ask. Providing helpful and easy-to-understand information is exactly what we strive for. We appreciate your 5-star rating and hope you have a fantastic trip!"
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Kelly Wulfkuhle

September 26, 2025

5  out of  5
rating by Kelly Wulfkuhle
"Casey was an absolute rockstar! I was so impressed when she gave me a quote right on the spot—no waiting required. She was endlessly patient, answering all my questions and handling my many phone calls with a great attitude. The best part? State Farm's rates blew every other insurance company out of the water. If you want fantastic service and unbeatable prices, I can't recommend Jamie Hornbaker's State Farm agency enough!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Casey provided you with prompt, patient, and friendly service. It’s great to know that our rates stood out and that you had such a positive experience with Jamie Hornbaker’s State Farm agency. We truly appreciate your recommendation!"
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mark banks

September 22, 2025

5  out of  5
rating by mark banks
"Quick to respond and always helpful"
We responded:
"Hi Mark! Thank you for your kind feedback! We're glad to hear you found our responses quick and helpful. We're here whenever you need us!"
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Joy

September 19, 2025

5  out of  5
rating by Joy
"I think that the team is incredible, but working with Crista has exceeded my expectations. She is the best there is, provides top notch customer service and always takes care of what I need."
We responded:
"Hi Joy! Thank you so much for your kind words! We're thrilled to hear you had a great experience. Providing top-notch customer service is our priority, and we're glad Crista has been able to take great care of your needs. We truly appreciate your support!"
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Mandy McPartland

September 19, 2025

5  out of  5
rating by Mandy McPartland
"Crista was great to work with very knowledgeable and helpful!!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Casey and Jamie were able to assist you effectively and promptly. Providing excellent service is our priority, and it's great to know that they met your needs. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again!"
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Gerardo Landeros

September 15, 2025

5  out of  5
rating by Gerardo Landeros
"Ashley helped me out with getting my vehicle covered. We got a new car recently and then had to swap it out again and she got me all taken care of. She knows what she’s doing and is a big help!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ashley was able to assist you smoothly with your vehicle coverage and the recent changes. We'll be sure to pass along your compliments to her. If you ever need anything else, don’t hesitate to reach out!"
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Igdali Randall

September 10, 2025

5  out of  5
rating by Igdali Randall
"Thank you! The team at the South office is so helpful and friendly"
We responded:
"Thank you Igdalifor your wonderful feedback! We're glad to hear that the South office team was helpful and friendly. We appreciate your support!"
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Jacqueline Lightcap

August 28, 2025

5  out of  5
rating by Jacqueline Lightcap
"Casey was great to work with! Timely, efficient, and saved us money on our policy!"
We responded:
"Hi Jacqueline! We're thrilled to hear that Casey provided you with timely and efficient service while helping you save on your policy. We appreciate your trust and look forward to assisting you again in the future!"