Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Caden Simon

Caden Simon

August 12, 2025

5  out of  5
rating by Caden Simon
"Vicki Davis is great!"
We responded:
"Hi Caden, thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience working with our team member, Vicki! We strive to do the best job we can for our customers and are so appreciative of your support. "
Profile photo of Melanie Hayden

Melanie Hayden

August 11, 2025

5  out of  5
rating by Melanie Hayden
"We had a flat tire over the weekend and needed a tow. Parker reassured me that it would be taken care of and provided where to send the invoice. She is so sweet!!"
We responded:
"Thank you so much for your kind words! We're glad Parker was able to assist you and make the process easier during a stressful time. We appreciate your feedback and are here anytime you need us!"
Profile photo of Craig Hanna

Craig Hanna

August 8, 2025

5  out of  5
rating by Craig Hanna
"This State Farm agency handles all my personal and business policies. Everyone at the agency are excellent, but Jamie and Matt really go out of their way to deliver excellent service. Informative, friendly, professional and (possibly most importantly) accurate. Couldn't ask for a better experience--and you don't say that often when dealing with insurance."
We responded:
"Thank you so much for your kind words, Craig and for trusting our agency with both your personal and business policies! We're thrilled to hear that we have consistently provided you with friendly, professional, and accurate service. Your satisfaction means a lot to us, and we’re honored to be your insurance partner. Please don’t hesitate to reach out if you ever need anything—we’re always here to help!"
Profile photo of Sara Aldrine

Sara Aldrine

August 8, 2025

5  out of  5
rating by Sara Aldrine
"Crista was wonderful to work with and quickly got our policy taken care of for our son! Highly recommend!"
We responded:
"Thank you for taking the time to leave us a review Sara! We're so glad Crista was able to provide fast and friendly service to get your son’s insurance policy taken care of. We appreciate your recommendation and look forward to assisting you and your family with all your insurance needs."
Profile photo of Christian Osborn

Christian Osborn

August 5, 2025

5  out of  5
rating by Christian Osborn
"Parker was prompt and helpful. Made things very easy."
We responded:
"Thank you for your feedback, Christian! We're so glad Parker was prompt and helpful - we always strive to do the best job we can for our customers. We appreciate your support!"
Profile photo of Joe Oliva

Joe Oliva

August 5, 2025

5  out of  5
rating by Joe Oliva
"Parker was a huge help with getting me the Docs I needed, and it was a super quick turnaround."
We responded:
"Thank you so much for your kind words, Joe! We're thrilled to hear that Parker was able to assist you quickly and efficiently. If you need any further help, please don't hesitate to reach out!"
Profile photo of Kennedy Schnieders

Kennedy Schnieders

August 3, 2025

5  out of  5
rating by Kennedy Schnieders
"These guys make it easy to call and ask questions when I’m not sure of the next steps to take. I appreciate their efficiency every time."
We responded:
"Thank you for your kind feedback, Kennedy! We're delighted to hear that our team makes it easy for you to reach out and that you appreciate our efficiency. We're always here to support you every step of the way!"
Profile photo of Evan A

Evan A

August 2, 2025

5  out of  5
rating by Evan A
"I came to State Farm as a returning customer and start a new policy with them. The insurance provider was informal on the different policies and made for reasonable payments and rates for people to apply with State Farm!"
We responded:
"Thank you for choosing State Farm again and for sharing your experience! We're glad to hear that our team provided clear information about the different policies and helped you find reasonable payments and rates. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of Walter McGill

Walter McGill

July 31, 2025

5  out of  5
rating by Walter McGill
"Jamie has taken care of our business acct for 5 years and after checking into our personal home and auto saved us almost $2000 a year on those. Highly recommend."
We responded:
"Thank you so much for your kind words and continued trust over the past five years! We're thrilled to hear that we were able to save you money on your personal home and auto insurance. Your recommendation means a lot to us, and we look forward to continuing to support you and your business in the future!"
Profile photo of Tony Nelson

Tony Nelson

July 23, 2025

5  out of  5
rating by Tony Nelson
"Casey was very helpful, and easy to do buisness with! Plus I'm saving money!!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Casey was helpful and made the process easy for you. It's fantastic that you're saving money too! We appreciate your business and look forward to assisting you again in the future."
Profile photo of Kyler Ortiz

Kyler Ortiz

July 23, 2025

5  out of  5
rating by Kyler Ortiz
"All the girls at the South Topeka office are so welcoming and helpful! Casey and Parker did an amazing job explaining my options for starting a life policy and helped me get one started as soon as I made up my mind. Highly recommend!!!"
We responded:
"Thank you for your fantastic review! We're delighted to hear that Casey, Parker, and the entire South Topeka team made you feel so welcomed and supported. It's great to know they were able to clearly explain your life policy options and help you get started quickly. We truly appreciate your recommendation and look forward to serving you again!"
Profile photo of Viridiana Retana

Viridiana Retana

July 23, 2025

5  out of  5
rating by Viridiana Retana
"It was a pleasure to work with Karla Retana to get insurance on a new vehicle. I was in town for one day and she was able to provide speedy and knowledgeable information to get me what I needed in a very short timeframe!! The best part was, it took very little effort from me. Thank you for the great overall experience!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Karla was able to provide you with speedy, knowledgeable service and make the process effortless during your short visit. We appreciate your trust and are glad we could make your experience a great one. If you ever need assistance again, don't hesitate to reach out! "
Profile photo of Hailey Mann

Hailey Mann

July 23, 2025

5  out of  5
rating by Hailey Mann
"I had a great experience working with Casey for my home insurance needs. They were knowledgeable, responsive, and took the time to explain all my options clearly. I felt confident that I was getting the right coverage at a fair price. Casey made the process simple and stress-free. I would definitely recommend them to anyone looking for a reliable and trustworthy insurance agent."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that you received clear explanations and felt confident about your coverage. Providing reliable and stress-free service is very important to us, and we appreciate your recommendation."
Profile photo of Blake Edwards

Blake Edwards

July 15, 2025

5  out of  5
rating by Blake Edwards
"Crista the agent support manager is extremely helpful and very responsive. She provides answers and if she doesn’t have an answer she follows up. Appreciate her dedication."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crista provided you with helpful and responsive support. We truly appreciate your recognition of her dedication and commitment to ensuring you get the answers you need. We'll be sure to pass along your compliments to her!"
Profile photo of nevaeh banks

nevaeh banks

July 12, 2025

5  out of  5
rating by nevaeh banks
"Grace has been so kind and helpful!"
We responded:
"Thank you for your kind feedback, Nevaeh! We're delighted to hear that Grace has been so kind and helpful. We’ll be sure to pass along your appreciation to her! If you need any further assistance, please don’t hesitate to reach out."
Profile photo of Yalitza Gonzalez

Yalitza Gonzalez

July 11, 2025

5  out of  5
rating by Yalitza Gonzalez
"So far, very happy with Jamie Hornbaker's State Farm Insurance agency. Vicki Davis made things nice and easy for us. Thank you so much!"
We responded:
"Thank you so much for your kind words, Yalitza! We're thrilled to hear that Vicki made the process easy and positive for you. We appreciate your trust and look forward to continuing to assist you!"
Profile photo of Kristi Eichkorn

Kristi Eichkorn

July 7, 2025

5  out of  5
rating by Kristi Eichkorn
"These folks are great to work with! They are easy to get ahold of, responsive, and good at following through on tasks. Thank you!!"
We responded:
"Thank you so much for your kind words, Kristi! We're thrilled to hear that you found us easy to reach, responsive, and reliable. It’s our pleasure to work with you, and we appreciate your support! If you ever need anything else, don’t hesitate to reach out."
Profile photo of Leiane Watts

Leiane Watts

June 30, 2025

5  out of  5
rating by Leiane Watts
"I've been a long standing client of Jamie Hornbaker - State Farm, but this past year my family has experience a lot of change from new vehicles, selling a home, then adding a new home. Casey V is a rockstar!! If you are in the market for a new insurance provider then I recommend you give Jamie Hornbaker & team at State Farm a call for quotes."
We responded:
"Thank you for being a loyal client of Jamie Hornbaker – State Farm! We’re so glad Casey has been a rockstar in supporting your family through all the exciting changes this past year. Your recommendation means a great deal to us. Thanks again for your kind words and continued support."
Profile photo of Cameron C

Cameron C

June 29, 2025

5  out of  5
rating by Cameron C
"Spoke with Ashley on the phone and she was amazing. So happy with the service I receive from Jamie’s Team."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ashley provided you with amazing service and that you're happy with the support from Jamie’s Team. We truly appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of Josie Smith

Josie Smith

June 24, 2025

5  out of  5
rating by Josie Smith
"I have to say……I have had a few insurance companies since owning my first car back in 1994. Lol. And Crista and her team over at State Farm has been amazing to me and I have been with them for a few years. I recently bought another vehicle and we ran into a little hiccup along the way, but with Crista’s help, patience, kindness, understanding and support, we got it figured out and I am elated!! I love it here at State Farm and I love the people that work there. I have nothing but amazing things to say about them!! So professional, caring and don’t make you wait days for a reply. Thank you again Crista - you have made my day and I hope this makes yours. 🥰😁"
We responded:
"Thank you so much for your heartfelt review! We’re absolutely thrilled to hear about your positive experiences with Crista and our team at State Farm. It's wonderful to know that we could assist you with your recent vehicle purchase and navigate through any challenges together. We truly appreciate your loyalty over the years and your kind words about our professionalism and responsiveness. Our goal is to provide the best possible service, and it’s rewarding to hear that we’ve made a difference for you. Crista will be delighted to hear your feedback! If you ever have any questions or need assistance in the future, don’t hesitate to reach out. We’re here for you!"
Profile photo of Jordan

Jordan

June 21, 2025

5  out of  5
rating by Jordan
"Parker was so helpful and sweet and she was super patient with me I would definitely recommend her to my friends!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Parker provided you with such helpful and patient service. Your recommendation means a lot to us, and we can’t wait to assist your friends in the future. If you need anything else, just let us know!"
Profile photo of Judy Nickelson

Judy Nickelson

June 20, 2025

5  out of  5
rating by Judy Nickelson
"I emailed Jamie a question on Thursday night and Friday morning I had an answer from Crista. They always take very good care of me."
We responded:
"Thank you so much for your kind words, Judy! We're thrilled to hear that we were able to assist you promptly. Providing excellent service is our top priority, and it’s always great to know that we’re meeting your expectations. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!"
Profile photo of Julie Smith

Julie Smith

June 11, 2025

5  out of  5
rating by Julie Smith
"Best agent and staff. Zip right past all the others in town and get your policies with Jamie and team now! We’ve been with State Farm for over 25 years. Jamie is the first agent to sit down with us, clearly explain all our policy coverages and finish our review by saving us money while expanding our coverage. Every time we call the office with questions, or email, they are ready and able to assist. They were especially helpful with a recent claim, an important factor in choosing an agent. We’re so thankful to have Jamie and team in our corner!"
We responded:
"ank you so much for your wonderful review, Julie! We are thrilled to hear about your positive experience. Your long-standing trust in State Farm for over 25 years means a lot to us, and we are delighted that we could provide you with personalized service and clarity on your policy coverages. We pride ourselves on being available for our clients, whether it's answering questions or assisting with claims, and it’s fantastic to know that our efforts have made a difference for you. We truly appreciate your kind words and your recommendation! Thank you for being part of our State Farm family. If you ever need anything else, don’t hesitate to reach out!"
Profile photo of A Smith

A Smith

June 6, 2025

5  out of  5
rating by A Smith
"Vicki was great to work with. She helped me get my policies switched over, answered all of my questions, and walked me through everything making the process easy and stress free!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Vicki made your experience smooth and stress-free while helping you switch your policies. If you have any more questions or need assistance in the future, please feel free to reach out. We truly appreciate your support!"
Profile photo of Matt Chanay

Matt Chanay

June 6, 2025

5  out of  5
rating by Matt Chanay
"Crista and DJ have made my experience great"
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that Crista and DJ have made such a positive impact. If you have any further needs or questions, don't hesitate to reach out. We’re here to help!"