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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Larry Hinton

February 3, 2026

5  out of  5
rating by Larry Hinton
"Jamie and her staff, always provide exemplary service. Most recently Parker facilitated easy payment for my policies. I value Jamie’s advice on policies and coverage."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jamie and our team continue to provide you with exemplary service. Parker is glad to have made the payment process easy for you. We truly appreciate your trust in Jamie’s advice on policies and coverage and look forward to continuing to support your insurance needs."
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Maja Jung

January 29, 2026

5  out of  5
rating by Maja Jung
"Casey Vigus did an amazing job with explaining everything and making the process very easy! Would do it over and over again!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Casey made the process easy and clear for you. We appreciate your trust and look forward to working with you again anytime!"
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Yalitza Gonzalez

January 26, 2026

5  out of  5
rating by Yalitza Gonzalez
"So far, very happy with Jamie Hornbaker's State Farm Insurance agency. Vicki Davis made things nice and easy for us. Thank you so much!"
We responded:
"Thank you so much for your kind words, Yalitza! We're thrilled to hear that Vicki made the process easy and positive for you. We appreciate your trust and look forward to continuing to assist you!"
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Douglas Spencer

January 24, 2026

5  out of  5
rating by Douglas Spencer
"Crista is extremely knowledgeable and has helped me out multiple times through new vehicles, life insurance, as well as looking at what options suit me best!"
We responded:
"Thank you for the wonderful review, Douglas! We are delighted to hear that Crista has been such help with your auto and life insurance needs. We appreciate your kind words and look forwards to the opportunity to serve you again!"
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Laura Lyons

January 22, 2026

5  out of  5
rating by Laura Lyons
"Casey helped us get switch over fast and saved us thousands!! Appreciate all her help answering our questions during the process"
We responded:
"We're thrilled to hear that Casey was able to help you switch over quickly and save you thousands. We appreciate your trust and are glad she could assist with all your questions along the way. If you ever need anything else, feel free to reach out!"
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Micah Offermann

January 21, 2026

5  out of  5
rating by Micah Offermann
"After bad experiences with other agents and staff, Jamie and hers are the best! Thank you all so much for all you do!"
We responded:
"Thank you for your kind words, Micah! We’re thrilled to hear that we have made a positive difference for you. It’s our goal to provide the best service possible, and your appreciation means a lot to us. We look forward to continuing to support you in the future!"
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RORY BAHADUR

January 20, 2026

5  out of  5
rating by RORY BAHADUR
"I contacted this agency when I was just having real issues with my previous insurance company. I currently have auto and property insurance with them. There aren't adequate words to describe how impressed my wife and I are with them. They have struck this amazing balance combining the accessibility and communication normally associated with small town insurers with the professionalism, expertise and capability of the largest firms. They are so proactive in terms of suggesting products or modifications of coverages and responsive to customers that I couldn't imagine having insurance with another firm. Vicki is especially amazing."
We responded:
"Thank you so much for your thoughtful and detailed review! We’re truly honored that you and your wife have entrusted us with your auto and property insurance needs. It means a lot to hear that we’ve been able to provide the perfect balance of personalized service and professional expertise. We’re especially glad to know that Vicki made such a positive impression—she’s a fantastic part of our team! Your kind words motivate us to continue delivering the best service possible. Please don’t hesitate to reach out if you ever need anything!"
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William Heckard

January 19, 2026

5  out of  5
rating by William Heckard
"Everyone was friendly and helpful each time we've called."
We responded:
"Thank you so much for your kind words! We're delighted to hear that our team has been friendly and helpful every time you’ve reached out. We appreciate your support and look forward to assisting you again!"
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Blake Pfeffer

January 16, 2026

5  out of  5
rating by Blake Pfeffer
"Helpful , got everything done I needed"
We responded:
"Hi, Blake! Thank you so much for taking the time to leave us a review. We are so pleased to hear we were able to assist you with all your needs! Please don't hesitate to reach out if there is ever anything else we can do to be of assistance!"
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jayy v

January 16, 2026

5  out of  5
rating by jayy v
"Jessie was very knowledgeable and trustworthy. Highly recommend for anyone looking for reliable insurance guidance"
We responded:
"Thank you for your wonderful review! We're delighted to hear that Jessie provided knowledgeable and trustworthy guidance. Your recommendation means a lot to us, and we're here to assist you anytime you need reliable insurance support."
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Elizabeth Adams

January 15, 2026

5  out of  5
rating by Elizabeth Adams
"Parker was very helpful and detailed and got with me in a timely manner. She did whatever she could to get me discounts on my auto insurance."
We responded:
"Thank you for your review, Elizabeth! We’re so happy to hear that you received helpful and timely assistance from our team and that efforts were made to find you the best possible discounts. We appreciate your support and look forward to helping you again!"
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Keith Feldhaus

January 7, 2026

5  out of  5
rating by Keith Feldhaus
"Fast, responsive and easy to work with."
We responded:
"Thank you for your kind words! We're delighted to hear that you found our service fast, responsive, and easy to work with. Providing great value and quality vehicle insurance is our priority. We appreciate your feedback and look forward to assisting you again in the future!"
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Mark Schwerdt

December 29, 2025

5  out of  5
rating by Mark Schwerdt
"Casey did a great job getting new quotes to me. She also followed up a couple times checking on my insurance status. Nothing overbearing, just great customer service. I’ve already recommended Jaime Hornbaker Agecy to others. The personal phone contact was excellent!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Casey provided you with excellent service and timely follow-ups without being overbearing. Your recommendation means a lot to us, and we're glad the personal phone contact made a positive difference. If you ever need anything else, please don't hesitate to reach out!"
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Stephen Mertel

December 19, 2025

5  out of  5
rating by Stephen Mertel
"Great customer service. I had multiple questions that Parker was happy to help me with and get my issues resolved quickly and professionally."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Parker was able to assist you promptly and professionally. Providing excellent customer service is our top priority, and your feedback means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out!"
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Danielle Bays-Broils

December 10, 2025

5  out of  5
rating by Danielle Bays-Broils
"Easy to work with. And they got me a reasonable price quote. For my home, autos and life insurance for my kiddo. They were alot cheaper and had more coverage. Than my previous coverages."
We responded:
"Thank you so much for your kind words Danielle! We're thrilled to hear that you found us easy to work with and that we could provide you with a reasonable quote for your home, auto, and life insurance. It's great to know we were able to offer you better coverage at a more affordable price compared to your previous plans. We appreciate your trust and look forward to continuing to serve you and your family!"
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A S

December 5, 2025

5  out of  5
rating by A S
"Crista responded quickly and thoroughly."
We responded:
"Thank you for your feedback! We're glad to hear that Crista replied quickly and thoroughly. Providing prompt and detailed assistance is very important to us. If you need any further help, please don't hesitate to reach out!"
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Rick Felsburg

December 1, 2025

5  out of  5
rating by Rick Felsburg
"Jamie Hornbaker and Casey Vigus were the best ever…treated me just like I was family… I felt like I was talking to a friend the whole time…they were truly truly amazing… they explained everything to me… I was totally satisfied with their knowledge and experience at State Farm… I would recommend them to everybody I know!"
We responded:
"Thanks for trusting us with your home and your auto insurance. We like making the process simple and want to be your friend in the insurance business and beyond! "
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Bridgewater's Construction

November 21, 2025

5  out of  5
rating by Bridgewater's Construction
"We had our trailer and every tool we owned stolen. Jamie and her whole team went above and beyond to help us get back up and running. Making calls to adjusters, the bank, calling us personally and asking what they could do to help and made this catastrophic event as smooth as it could be. They have gained a customer for life. Outstanding job!! Very grateful to have had them in our corner!"
We responded:
"Thank you so much for sharing your experience. We're truly sorry to hear about the loss of your trailer and tools, but we're incredibly proud that we could support you through such a difficult time. Going above and beyond to make the process as smooth as possible is what we strive for, and it's wonderful to know we earned your trust and loyalty. If you ever need anything else, we're always here for you. Thank you again for choosing us and for your kind words!"
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emory dease

November 19, 2025

5  out of  5
rating by emory dease
"I had a great experience working with Jamie Hornbaker and Casey Vigus switching my auto and home policies over to State Farm. Great service!"
We responded:
"Thank you so much for your kind words, Emory! We're thrilled to hear that we were able to provide you with great service while switching your auto and home policies to State Farm. We appreciate your trust and look forward to continuing to serve you!"
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David Grantham

November 14, 2025

5  out of  5
rating by David Grantham
"Jamie Hornbaker agency is prompt and polite as they assist you. Today I called at 3pm to inquire about adding coverage for my horse trailer. By 5pm, I had active coverage. My first inquiry was a phone call. The subsequent communications were through texting and emails. It was very efficient. They are a progressive agency willing to use a variety of communication methods to complete business at the clients discretion."
We responded:
"Hi David! I’m so grateful for you as a customer and that we were able to meet your needs and your expectations and able to ensure your coverage with the horse trailer. Thanks for leaving us a review. "
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Cory Koerner

November 6, 2025

5  out of  5
rating by Cory Koerner
"I worked with Casey on getting a cheaper policy for my truck. She went above and beyond and was able to get me several different policies for cheaper than what I currently pay. It was easy working with Casey and look forward to being a customer of hers for a long time! Also I just worked with Casey again on business insurance for the nonprofit I started and she was the absolute best to work with. She is very knowledgeable and willing to work to get the best prices and customized policy to fit my needs. If you are in need of any kind of insurance give her a call and you won’t be disappointed!"
We responded:
"Thank you, Cory! We're thrilled to hear Casey provided exceptional service and helped you find a more affordable policy. We appreciate your trust and look forward to serving you for many years to come."
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Dianna Hillebert

November 4, 2025

5  out of  5
rating by Dianna Hillebert
"Very helpful and understanding. Great job."
We responded:
"Thank you for your kind words, Dianna! We're happy to hear you found our team helpful and understanding. We appreciate your support!"
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Eli Geiger

November 4, 2025

5  out of  5
rating by Eli Geiger
"Crista was very knowledgeable and answered all of my claim questions with confidence."
We responded:
"We appreciate you taking the time to share your experience! It’s great to know that Crista was able to provide clear and confident answers to your claim questions. We're here whenever you need support!"
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Elizabeth McHenry

November 4, 2025

5  out of  5
rating by Elizabeth McHenry
"Vicki has been lovely to work with! She has taken great care to make sure we are getting the best policy for our needs for our farm/ranch. Highly recommend!!"
We responded:
"Thank you so much for your review, Elizabeth! We're delighted to hear that Vicki has provided exceptional care in finding the best policy for your farm/ranch. Your recommendation means a lot to us! If you ever need anything else, we're here to help."
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Nancy Griffin

October 31, 2025

5  out of  5
rating by Nancy Griffin
"Kudos to Crista Park for taking care of a special request. She was quick to reply to inquiries, efficient working with the underwriter, and followed up with me on a regular basis. Thank you, Crista."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Crista provided such attentive and efficient service. She truly goes above and beyond to support our clients. Thanks again for your kind words!"