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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janice Ward

Janice Ward

October 11, 2025

5  out of  5
rating by Janice Ward
"Vicki Davis @ State Farm Ins. In Topeka, KS, was courteous & welcoming & it put me at ease. Vicki was very informative & knowledgeable explaining my options & pricing. I was very pleased & thankful for her expertise. Janice Ward"
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Angela Lolar

October 10, 2025

5  out of  5
rating by Angela Lolar
"My experience from start to present was/is Amazing!! Vicky is the absolute best!! She made the process enjoyable & that’s not always the case when searching for insurance.😉 Highly recommend!!"
We responded:
"Thank you so much for your fantastic review! We're delighted to hear that your experience has been amazing from start to finish. Vicki will be thrilled to know she made the process enjoyable for you—that means a lot! We truly appreciate your high recommendation and look forward to continuing to assist you with your insurance needs. 😊"
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Dana Wohletz-Hutchens

October 10, 2025

5  out of  5
rating by Dana Wohletz-Hutchens
"Karla and her co workers at the south office are attentive and kind!"
We responded:
"Thank you for your kind words! We're happy to hear that Karla and her coworkers at the south office were attentive and kind. We appreciate your feedback and look forward to serving you again!"
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Aiyana Russell

October 9, 2025

5  out of  5
rating by Aiyana Russell
"Karla and her colleagues in the south office were very friendly, easy to work with, and really overall kind!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Karla and the team in our south office made your experience friendly, easy, and pleasant. We appreciate your support and look forward to assisting you again in the future!"
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Addie Soto

October 3, 2025

5  out of  5
rating by Addie Soto
"Crista was absolutely amazing to work with! She was very personable, attentive, patient, and informative when helping my husband and I transfer our auto and renters insurance from NE to KS and also explaining the different life insurance policies. She listens to your wants and needs and helps find the best solution. I would highly recommend Crista!"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Crista provided such attentive and personalized service while assisting you and your husband with your insurance needs. It's great to know she took the time to listen and find the best solutions for you. We truly appreciate your recommendation and look forward to continuing to serve you!"
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Roseanne Bradley

October 2, 2025

5  out of  5
rating by Roseanne Bradley
"5 Stars plus! Casey was the best. She handled setting up a new account for me. She was very professional and answered all my questions. Casey is awesome with her job."
We responded:
"Thank you so much for your glowing review Roseanne! We're thrilled to hear that Casey provided you with professional and attentive service while setting up your new account. We'll be sure to pass along your kind words—Casey will be delighted! We appreciate your support and look forward to assisting you again."
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Kara O

October 1, 2025

5  out of  5
rating by Kara O
"As a new customer, our new State Farm agent, Casey Vigus, couldn't have been nicer and so very helpful. She works at the State Farm agency of Jamie Hornbaker, who is well known in Topeka for her amazing work ethics and customer service. I won't be going to any other insurance company as Ive found the agent/agency I've been looking for!"
We responded:
"Thank you so much for your wonderful review Kara! We're delighted to hear that Casey provided you with such helpful and friendly service. Our team is committed to delivering the best customer experience, and it’s great to know you’ve found the agency you’ve been looking for - we are so happy you chose us! We truly appreciate your trust and look forward to supporting you for years to come!"
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Zachary Martin

September 27, 2025

5  out of  5
rating by Zachary Martin
"I was in a time crunch for a trip with a handful of questions. Crista Park answered all of them as well as ones I didn't even think to ask. What earned the the full 5-stars was Crista's ability to provide knowledge answers in a way that was easily understood. Thank you Crista!"
We responded:
"Thank you for your wonderful review! We're so glad Crista was able to quickly and clearly answer all your questions—even the ones you hadn’t thought to ask. Providing helpful and easy-to-understand information is exactly what we strive for. We appreciate your 5-star rating and hope you have a fantastic trip!"
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Kelly Wulfkuhle

September 26, 2025

5  out of  5
rating by Kelly Wulfkuhle
"Casey was an absolute rockstar! I was so impressed when she gave me a quote right on the spot—no waiting required. She was endlessly patient, answering all my questions and handling my many phone calls with a great attitude. The best part? State Farm's rates blew every other insurance company out of the water. If you want fantastic service and unbeatable prices, I can't recommend Jamie Hornbaker's State Farm agency enough!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Casey provided you with prompt, patient, and friendly service. It’s great to know that our rates stood out and that you had such a positive experience with Jamie Hornbaker’s State Farm agency. We truly appreciate your recommendation!"
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Saul Holguin

September 25, 2025

5  out of  5
rating by Saul Holguin
"Karla y sus compañeras de la oficina sur fueron muy atentas y amables. Gracias"
We responded:
"Thank you so much for your kind words! We’re glad to hear that Karla and her colleagues in the south office provided you with attentive and kind service. We appreciate your feedback! ¡Muchas gracias por tus amables palabras! Nos alegra saber que Karla y sus colegas en la oficina del sur te brindaron un servicio atento y amable. ¡Agradecemos tus comentarios!"
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mark banks

September 22, 2025

5  out of  5
rating by mark banks
"Quick to respond and always helpful"
We responded:
"Hi Mark! Thank you for your kind feedback! We're glad to hear you found our responses quick and helpful. We're here whenever you need us!"
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Joy

September 19, 2025

5  out of  5
rating by Joy
"I think that the team is incredible, but working with Crista has exceeded my expectations. She is the best there is, provides top notch customer service and always takes care of what I need."
We responded:
"Hi Joy! Thank you so much for your kind words! We're thrilled to hear you had a great experience. Providing top-notch customer service is our priority, and we're glad Crista has been able to take great care of your needs. We truly appreciate your support!"
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Mandy McPartland

September 19, 2025

5  out of  5
rating by Mandy McPartland
"Crista was great to work with very knowledgeable and helpful!!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Casey and Jamie were able to assist you effectively and promptly. Providing excellent service is our priority, and it's great to know that they met your needs. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again!"
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Gerardo Landeros

September 15, 2025

5  out of  5
rating by Gerardo Landeros
"Ashley helped me out with getting my vehicle covered. We got a new car recently and then had to swap it out again and she got me all taken care of. She knows what she’s doing and is a big help!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ashley was able to assist you smoothly with your vehicle coverage and the recent changes. We'll be sure to pass along your compliments to her. If you ever need anything else, don’t hesitate to reach out!"
Profile photo of Igdali Randall

Igdali Randall

September 10, 2025

5  out of  5
rating by Igdali Randall
"Thank you! The team at the South office is so helpful and friendly"
We responded:
"Thank you Igdalifor your wonderful feedback! We're glad to hear that the South office team was helpful and friendly. We appreciate your support!"
Profile photo of Gisell R.

Gisell R.

September 10, 2025

5  out of  5
rating by Gisell R.
"Thanks for your help Karla and the girls in the South office!!"
We responded:
"Thank you so much for your kind words, Gisell! Karla and the team in the South office will be thrilled to hear your appreciation. We're always here to help!"
Profile photo of Jacqueline Lightcap

Jacqueline Lightcap

August 28, 2025

5  out of  5
rating by Jacqueline Lightcap
"Casey was great to work with! Timely, efficient, and saved us money on our policy!"
We responded:
"Hi Jacqueline! We're thrilled to hear that Casey provided you with timely and efficient service while helping you save on your policy. We appreciate your trust and look forward to assisting you again in the future!"
Profile photo of Anthony Hamilton

Anthony Hamilton

August 27, 2025

5  out of  5
rating by Anthony Hamilton
"Big thank... KC and Karla for helping me out to day. And KC for the health insurance."
We responded:
"Hi Anthony! Thank you for taking the time to leave us a review! We are so glad to hear Karla and Casey were able to assist you today. We appreciate your trust in us to do the best job possible for you! "
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Thomas West

August 25, 2025

5  out of  5
rating by Thomas West
"Signing up was so much easier than we anticipated!"
We responded:
"Hi Thomas! Thank you so much for taking the time to leave us a review. We're thrilled to hear that signing up was easy and hassle-free for you. If you need any assistance or have questions in the future, feel free to reach out - we want to make sure we are doing the best job possible for you!"
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Jennifer S

August 18, 2025

5  out of  5
rating by Jennifer S
"Thankful for Crista! She was able to help me with a life insurance question. I appreciate the staff, they never make me feel like I should know all the answers. Customer service like theirs is rare these days."
We responded:
"Thank you so much for your kind words, Jennifer! We're thrilled to hear that our team was able to assist you with your life insurance question and make you feel comfortable throughout the process. Providing exceptional customer service is very important to us, and your feedback truly means a lot. We’re always here to help whenever you need us!"
Profile photo of Jennifer Goetz

Jennifer Goetz

August 15, 2025

5  out of  5
rating by Jennifer Goetz
"Jamie Hornbaker and her State Farm team never fail to help me figure out situations, help me save money wherever I can while still maintaining the same great coverage. They have always been incredibly kind and really go out of their way to help, and be a calming force in my day! I feel better knowing I have them in my corner!"
We responded:
"Hi, Jennifer! Thank you for taking the time to share your positive experience with our team. We appreciate your feedback and are thrilled to know that our team has gone above and beyond to provide you with the service you deserve. Thank you for choosing Jamie Hornbaker!"
Profile photo of Bruce Allman

Bruce Allman

August 15, 2025

5  out of  5
rating by Bruce Allman
"Crista Park at Jamie Hornbaker's State Farm office is amazing! She is very responsive and updates our insurance needs immediately. We recently had a windshield repair claim and she processed the claim and got us the check in the same day! Thank you Crista, appreciate the excellent service."
We responded:
"Thank you so much for your wonderful review, Bruce! We're thrilled to hear that Crista provided you with such responsive and efficient service, especially with your windshield repair claim. We appreciate your trust and look forward to serving your insurance needs in the future!"
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Cooper Busey

August 15, 2025

5  out of  5
rating by Cooper Busey
"Angela was awesome!!"
We responded:
"Thank you for taking the time to leave a review, Cooper! Angela definitely deserves a shout out! She is dedicated to delivering exceptional insurance support and we are so happy to have her on our team! Please let us know if we can be of any further assistance! "
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Randy Foster

August 14, 2025

5  out of  5
rating by Randy Foster
"Casey is always a huge help with my insurance needs!!!"
We responded:
"Hi Randy, thank you for that fantastic feedback! We are so glad Casey was able to assist you and we look forward to the opportunity to continue to be able to serve you with all your insurance needs! "
Profile photo of Caden Simon

Caden Simon

August 12, 2025

5  out of  5
rating by Caden Simon
"Vicki Davis is great!"
We responded:
"Hi Caden, thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience working with our team member, Vicki! We strive to do the best job we can for our customers and are so appreciative of your support. "