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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelby Finan

May 31, 2025

5  out of  5
rating by Shelby Finan
"Vicki did an amazing job answering all of my questions and getting me quotes that fit my needs. She made made my transition over to State Farm simple."
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Amy Gideon

May 24, 2025

5  out of  5
rating by Amy Gideon
"Casey was wonderful to work with , made getting renters insurance very easy"
We responded:
"Thank you for your kind words! We’re thrilled to hear that Casey was able to make the process of getting renters insurance easy for you. If you have any more questions or need further assistance in the future, feel free to reach out. We appreciate your feedback and look forward to serving you again!"
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Rusty Muse

May 21, 2025

5  out of  5
rating by Rusty Muse
"Casey has been absolutely amazing to work with! From auto and home to life, health, and even business insurance. She took the time to walk me through everything in a way that was clear, honest, and never overwhelming. Her knowledge is impressive, and I truly felt like they had my back every step of the way. It makes such a difference working with someone who not only offers great products, service, and rates, but also genuinely cares about helping you make the best choices. If you’re looking for someone reliable, patient, and thorough, Casey is the one to trust!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience working with Casey. She truly is dedicated to providing exceptional service and ensuring that our clients feel informed and supported throughout the insurance process. Your feedback means a lot to us and will surely inspire Casey and the entire team to continue delivering the best possible service. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your trust in us!"
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Julie Holmes

May 16, 2025

5  out of  5
rating by Julie Holmes
"Great service from Crista P."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great experience with Crista P. We’ll make sure to pass along your compliments to her. If you need anything else, don’t hesitate to reach out!"
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Aaron Meggison

May 15, 2025

5  out of  5
rating by Aaron Meggison
"Super helpful!"
We responded:
"Thank you so much for your positive feedback! We're thrilled to hear that you found our service helpful. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your support!"
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Nicole Gillihan

May 12, 2025

5  out of  5
rating by Nicole Gillihan
"Today I called Jamie Hornbaker’s office to get some insurance questions answered and I was extremely happy with the service I received. Crista was very knowledgable and able to give clear and concise answers to my questions. She was also very friendly!"
We responded:
"Thank you for taking the time to share your experience, Nicole! It's wonderful to know that Crista's knowledge and friendly demeanor made a positive impression. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and are here to help!"
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Justin Zuperku

May 9, 2025

5  out of  5
rating by Justin Zuperku
"Crista was very helpful and efficient with getting the answers I needed for insurance claim"
We responded:
"Thank you for sharing your positive experience! We're glad to hear that Crista was able to assist you effectively with your insurance claim. Our team strives to provide prompt and helpful service, and it’s wonderful to know that Crista met your needs. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your feedback!"
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Shelby Fry

May 9, 2025

5  out of  5
rating by Shelby Fry
"I've had to make lots of changes recently with my policy and Jamie is always quick to respond. She had Crista Park walk me through my options and she answered every question I came up with. She's GREAT!"
We responded:
"Thank you so much for your kind words, Shelby! We're thrilled to hear we were able to provide you with excellent service and support as you navigated your policy changes. It's our goal to ensure our clients feel informed and confident in their decisions. If you have any more questions or need further assistance, don't hesitate to reach out. We appreciate your feedback and look forward to serving you in the future!"
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Jason Desch

May 5, 2025

5  out of  5
rating by Jason Desch
"Everyone on Jamie's team did a great job. All information was provided in a timely manner, all questions were answered to our satisfaction and they made the process headache free. I've finally reached the ripe old age that requires me to bundle our insurance. Thank you guys for going easy on me."
We responded:
"Thank you so much for your kind words, Jason! We're thrilled to hear that our team wasable to make the process smooth and stress-free for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
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Jason Newland

May 2, 2025

5  out of  5
rating by Jason Newland
"Outstanding team at Jamie Hornbaker's office. Came to them with an emergency issue, and Crista went above and beyond to help us out! Highly recommended."
We responded:
"Thank you so much for your kind words, Jason! We're delighted to hear that Crista and the team were able to assist you during your emergency. Providing exceptional service is our top priority, and it's wonderful to know that we met your needs. Your recommendation means a lot to us! If you ever need further assistance, please don’t hesitate to reach out. We're here to help!"
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Hayley Stover

May 1, 2025

5  out of  5
rating by Hayley Stover
"Love Jamie Hornbaker’s insurance agency. They are quick to respond and all absolutely wonderful to work with!"
We responded:
"Thank you so much for your kind words, Hayley! We're thrilled to hear that you had a great experience. Our team strives to provide quick and exceptional service, and it's wonderful to know that our efforts are appreciated. If you ever need anything else, don’t hesitate to reach out!"
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chad armstrong

April 28, 2025

5  out of  5
rating by chad armstrong
"Brett was extremely helpful with finding a renters and auto bundle that worked with my budget"
We responded:
"Thank you for your feedback! We're glad to hear that Brett was able to assist you in finding a renters and auto bundle that fit your budget. It's always our goal to provide personalized service that meets our customers' needs. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business!"
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Payton Friess

April 28, 2025

5  out of  5
rating by Payton Friess
"Casey at State Farm has been amazing to work with. As a first-time homeowner, I had a lot of questions, and she took the time to walk me through homeowners insurance and everything that comes with it. She’s incredibly personable, knowledgeable, and made the process feel easy and stress-free. The slogan "Like a good neighbor, State Farm is there" has definitely proven true with my experience so far!"
We responded:
"Thank you for sharing your wonderful experience! We're delighted to hear that our team member took the time to guide you through homeowners insurance and made the process easy and stress-free. It's great to know that her personable and knowledgeable approach left a positive impression on you. We strive to embody the "good neighbor" spirit in everything we do, and your feedback reaffirms that commitment. If you have any more questions or need further assistance, we're here to help!"
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jesus pulgar

April 25, 2025

5  out of  5
rating by jesus pulgar
"Crista park is an excellent agent who helps you and does everything possible to find your plan to fit the client's needs"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crista Park provided you with exceptional service and was able to help you find a plan that suits your needs. Our team is dedicated to ensuring every client receives personalized support, and it's wonderful to know that Crista made a positive impact on your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
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Miranda Neuner

April 18, 2025

5  out of  5
rating by Miranda Neuner
"Vicki has been SO helpful over the past couple of weeks, in helping us find the best insurance policies & coverages for our needs! She has been so informative, friendly, patient, & understanding. Definitely recommend (:"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Vicki was able to assist you in finding the right insurance policies and coverages. Her dedication to providing informative and friendly service is truly appreciated. We’re glad you had a positive experience and thank you for the recommendation! If you need any further assistance, don’t hesitate to reach out."
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Mandy McPartland

April 18, 2025

5  out of  5
rating by Mandy McPartland
"It was great working with Casey and Jamie. They helped me with everything I needed to get taken care of and were quick to respond to all my needs! Thank you!!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Casey and Jamie were able to assist you effectively and promptly. Providing excellent service is our priority, and it's great to know that they met your needs. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again!"
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Leslie McCullough

April 12, 2025

5  out of  5
rating by Leslie McCullough
"Cheerful...Helpful...Knowledgeable...& Willing to guide one through the process. Got the process in order & then finished with ease. I most definitely recommend Jamie Hornbecker, State Farm Insuance here in Topeka Ks!"
We responded:
"Thank you so much Leslie for your wonderful review! We're delighted to hear that you found our team cheerful, helpful, and knowledgeable. It’s great to know that the process was smooth and that you felt guided every step of the way. We truly appreciate your recommendation and look forward to assisting you again in the future. If you have any more questions or need further assistance, don’t hesitate to reach out!"
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Melanie Hayden

April 9, 2025

5  out of  5
rating by Melanie Hayden
"Christa resolved my issue within 10 minutes of me calling, she is awesome!!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that Christa was able to resolve your issue so quickly. She truly is awesome, and we're proud to have her on our team. If you need anything else or have more questions in the future, don’t hesitate to reach out. We appreciate your support!"
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Bonnie B

April 8, 2025

5  out of  5
rating by Bonnie B
"I love everyone there honestly it's home. Jamie and Vicki are great! I assure you they'll fix all your situation(s) in a timely manner. Great communication. Thank you all at state farm!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you feel at home with us and that our team was able to assist you effectively. Providing great communication and timely solutions is our priority, and it’s wonderful to know that you had a positive experience. We truly appreciate your support and look forward to continuing to serve you! Thank you for being a part of our State Farm family!"
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Danielle Pitchford

April 4, 2025

5  out of  5
rating by Danielle Pitchford
"Jamie Hornbaker and her staff are fantastic. Big shout out to Crista! She is the absolute best! I always know when I have a question, I can reach out directly to her and she will get back to me quickly. She is so friendly, and I appreciate how she gets to really know us customers!"
We responded:
"Thank you so much, Danielle! We appreciate you taking the time to leave us a 5-star review after your experience with your new car purchase and obtaining insurance coverage. We are happy to hear that Crista did a great job for you — she's pretty great, if I do say myself! We appreciate you, Danielle! Thanks so much. "
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Wanda Hinton

April 3, 2025

5  out of  5
rating by Wanda Hinton
"Jamie Hornbaker's State Farm Office is GREAT! We just switched to her, and her team has done more for us in the last 2 weeks than my other agent ever did!! Matt took the time to talk to me about all of our needs. We also met with DJ and he went through all the info for plans to use with Medicare. Each of the staff members are kind, professional and genuinely care about their clients."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our team. It’s great to know that Matt and DJ were able to assist you with your needs and provide you with the attention and care you deserve. Our team is dedicated to ensuring our clients feel supported, and your feedback means a lot to us. If you have any more questions or need further assistance, don’t hesitate to reach out. Welcome to the family!"
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Dusty Price

March 31, 2025

5  out of  5
rating by Dusty Price
"Vicki is the best! Very knowledgeable and answers any questions I had."
We responded:
"Thank you so much for your kind words, Dusty! We're thrilled to hear that Vicki provided you with such excellent service. If you have any more questions or need further assistance, feel free to reach out anytime. We appreciate your feedback!"
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Robert Campbell

March 28, 2025

5  out of  5
rating by Robert Campbell
"They are very helpful from the time I walked in the door. They explained everything in complete detail and made sure I understood everything before I left. They also gave me the best coverage possible on my vehicle. I would recommend that agent to anyone."
We responded:
"Thank you for taking the time to share your experience! Providing the best service and coverage for our clients is a top priority, and we truly appreciate your recommendation. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're here to help!"
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Lacey ND

March 27, 2025

5  out of  5
rating by Lacey ND
"Looking for new insurance spoke to Casey and she was very detailed about different policy’s and found me a great deal for all my insurance needs Thank you Casey 😊"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Casey was able to provide you with detailed information and help you find a great deal for your insurance needs. Your satisfaction is our top priority, and we’re glad to have been able to assist you. If you have any more questions or need further assistance, don’t hesitate to reach out. Thanks again for choosing us! 😊"
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steve bolanos

March 25, 2025

5  out of  5
rating by steve bolanos
"I spoke with Casey Vigus. Very professional and quick and got me the price I deserve"
We responded:
"Thank you for your kind words! We're glad to hear you had a positive experience with Casey. Your satisfaction is important to us, and we appreciate you taking the time to share your feedback. If you need anything else, don’t hesitate to reach out!"