State Farm® Insurance Agent Jamie Lou Hornbaker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
tc thompson
September 13, 2024
5
out of
5
rating by tc thompson
"This agency has the best costumer service i’ve come across in a very long time. I spoke with Parker Stroud and she was very welcoming and reassuring to help me solve my concerns i had with my policy. I’d recommend this agency to anyone!"
We responded:
"Hi, TC! Thank you for your kind words and positive feedback regarding your experience with our office! We are thrilled to hear that Parker provided exceptional customer service, addressing all your questions with accuracy and friendliness. We take pride in our team's dedication to delivering top-notch service in Topeka, and your recommendation means the world to us. Thank you for your support!"
Jared Lainhart
September 11, 2024
5
out of
5
rating by Jared Lainhart
"Thanks to Casey Vigus I get the joy of spending a day out golfing at the First Tee Tournament with an agency that supports it's community! There often isn't enough support for youth in sports so this is very exciting."
We responded:
"Hi, Jared! Thank you for sharing about the help Casey provided! We appreciate your feedback, thank you for choosing Jamie Hornbaker!"
Jennifer Goetz
September 5, 2024
5
out of
5
rating by Jennifer Goetz
"Jamie Hornbaker and her State Farm team never fail to help me figure out situations, help me save money wherever I can while still maintaining the same great coverage. They have always been incredibly kind and really go out of their way to help, and be a calming force in my day! I feel better knowing I have them in my corner!"
We responded:
"Hi, Jennifer! Thank you for taking the time to share your positive experience with our team. We appreciate your feedback and are thrilled to know that our team has gone above and beyond to provide you with the service you deserve. Thank you for choosing Jamie Hornbaker!"
Joleene Cannon
August 31, 2024
5
out of
5
rating by Joleene Cannon
"Just completed my purchase of Homeowner and Auto Insurance and wanted to thank Casey Vigus for all her hard work with the myriad of questions and details I threw at her. She was patient, understanding and very professional. I am completely confident that I have the protection I need for my new home."
We responded:
"Hi, Joleene! Thank you for taking the time to share your positive experience with Casey and our services. We greatly appreciate your feedback! We understand that insurance can be a complex topic, and we are glad Casey was able to showcase her abilities with you. Thank you for choosing Jamie Hornbaker State Farm! We look forward to serving you."
M'Lyssa Dyer
August 30, 2024
5
out of
5
rating by M'Lyssa Dyer
"Jamie and her team have been exceptional in assisting my recent move. Thank you Jamie!!"
We responded:
"Hi, M'Lyssa! Thank you for taking the time to share your five-star experience with us. We appreciate you and look forward to continuing to serve you in the future!"
Brandon Montgomery
August 28, 2024
5
out of
5
rating by Brandon Montgomery
"Casey is great to work with, knowledgeable and very helpful! Thank you!"
We responded:
"Hi, Brandon! Thank you for your kind words and positive feedback regarding your experience with our team. We're thrilled to hear that Casey provided exceptional customer service! We appreciate you and look forward to serving you in the future!"
Mark Covel
August 20, 2024
5
out of
5
rating by Mark Covel
"Crista has been wonderful and exceedingly helpful to me. I’m not tech savvy and this is one of the points she has helped with. She has been gracious and patient and I appreciate that. Her willingness to help with my situation is indeed of good character. Thank you, Mark Covel"
We responded:
"Hi, Mark! Thank you for your positive feedback on our agency, we greatly appreciate it! We're thrilled to hear that Crista has provided you with excellent assistance. Our agency takes pride in offering top-notch services to clients like yourself. Thank you for choosing Jamie Hornbaker State Farm, we look forward to serving you in the future."
Skylar Blaser
August 19, 2024
5
out of
5
rating by Skylar Blaser
"Casey was great, she really helped me with my car insurance and an understanding of possibilities if I switched companies!"
We responded:
"Hi, Skylar! Thank you for your positive feedback, we're glad Casey provided excellent assistance with your insurance needs. We appreciate your feedback and look forward to serving you in the future!"
Nancy Hedstrom
August 19, 2024
5
out of
5
rating by Nancy Hedstrom
"We have had such an easy time transferring our insurance coverage to State Farm with Jamie Hornbaker's agency. The agents are professional, friendly and knowledgeable. We saved money by transferring and now have even better coverage. Vicki, our agent, has been on top of things every step of the way. We were referred to the agency by another satisfied customer, and we now have joined the ranks of insured clients who are taken care of by Jamie Hornbaker's agency."
We responded:
"Hi, Nancy! Thank you for taking the time to share your positive experience with our agency. We are thrilled to hear that your transfer process has been seamless and easy for you; just how we like it to be! Our team of professional, friendly, and knowledgeable agency members strive to provide exceptional service. We are delighted that Vicki has provided an experience like that for you. We appreciate your trust and are grateful for your kind words! Feel free to reach out if you need any further assistance."
Mitch Cathcart
August 12, 2024
5
out of
5
rating by Mitch Cathcart
"Great experience and communication!"
We responded:
"Hey Mitch! Thank you for taking the time to leave a positive five-star review regarding your experience with our agency. We aim high and are glad to hear that we have achieved that goal with you. We look forward to continue serving you in the future."
Riley Thompson
August 11, 2024
5
out of
5
rating by Riley Thompson
"Amazing service! Parker gave me all the information I needed in a very short amount of time! I am very satisfied!"
We responded:
"Hi, Riley! Thank you for taking the time to leave a positive review about your experience with Parker. We appreciate you as a customer and look forward to continue serving you in the future!"
Ernie Mason
August 9, 2024
5
out of
5
rating by Ernie Mason
"Brett Moss provided timely and professional service"
We responded:
"Hi, Ernie! Thank you for your review. We are happy to hear that Brett provided you with a professional and efficient service experience. We appreciate your feedback and look forward to continuing to serve you in the future!"
Edythe Cunningham
August 9, 2024
5
out of
5
rating by Edythe Cunningham
"Crista was very professional and helpful with all insurance questions I had. She also connected me with an agent when I told her I was moving from Kansas to Texas."
We responded:
"Hi, Edythe! Thank you for your positive review, and congratulations on your move from Kansas to Texas! We're happy to hear that Crista provided you with professional and helpful assistance. Our team understands the unique challenges that come with moving to a new state, and we're here to make that process as smooth as possible for you. Thank you for choosing State Farm!"
R J
August 7, 2024
5
out of
5
rating by R J
"Casey provided me with quotes on our autos, home and boat and we hope to be customers down the line when rates are competitive, because we loved the service and knowledge she offered us on everything”"
We responded:
"Hi, R J! Thank you for your positive review. We are pleased to hear that Casey provided you with the level of service and knowledge we know she's great at! We appreciate your feedback, and we look forward to serving you in the future. "
Eric G.
August 7, 2024
5
out of
5
rating by Eric G.
"Looking for new insurance after some life changes, and was pleasantly surprised at the ease of the experience and the much better rates than I was seeing from my former insurer!"
We responded:
"Hi, Eric G! Thank you for your positive feedback. We are happy to hear that you had a seamless experience with our agency, and we appreciate you taking the time to share. We take pride in our ability to offer competitive rates that meet your needs. We are excited to continue providing exceptional service as your trusted insurance partner."
chris f
August 7, 2024
5
out of
5
rating by chris f
"Dj was awesome to work with, great communication and overall a great experience. A+"
We responded:
"Hi, Chris! Thank you for your positive feedback regarding your experience with Dj and our agency. We appreciate you, and we look forward to continue serving you in the future!"
Kayla Stroud
August 5, 2024
5
out of
5
rating by Kayla Stroud
"DJ Wakes is a great person to work with om my auto insurance quote. Definitely recommend!"
We responded:
"Hi, Kayla! Thank you for your positive review. We're happy to hear that Dj provided amazing service to you! Thank you for choosing Jamie Hornbaker State Farm."
chris mayo
August 5, 2024
5
out of
5
rating by chris mayo
"DJ Wakes was so awesome to work with he answered all my questions and concerns when I had questiona about auto and home insurance"
We responded:
"Thank you for your 5-Star review, Chris! Dj is such a valued member of our team, and we appreciate you taking time to share your experience with us. We look forward to continue serving you in the future!"
Julie A
July 27, 2024
5
out of
5
rating by Julie A
"I've been using State Farm for about 10 years now and switched from another vendor. Brett was prompt and helpful when I was shopping for a new home. He helped me understand what my policy covered and thoroughly explained what extra coverages may be beneficial to me. The customer service is the best. They treat their customers like friends/family. Cost was very affordable with a wide range of options for coverage. I've bundled my Home, vehicles and camper through them and it saved me around $300 a month vs my other vendor."
We responded:
"Hi, Julie! Thank you for taking the time to give positive feedback on your experience with our State Farm agency. We appreciate your loyalty as a customer for the past decade and thank you for choosing us. We're grateful for the opportunity to serve you in the community and looking forward to continuing meeting your insurance needs."
Megan May
July 26, 2024
5
out of
5
rating by Megan May
"The staff was very helpful and quick with helping me get my daughters car added. They also looked for any discounts they could to get me the best rate."
We responded:
"Hi, Megan! Thank you for taking the time to share your experience with us. At Jamie Hornbaker State Farm, we strive to provide an exceptional customer experience that is tailored to your insurance needs. We thank you and we look forward to serving you in the future!"
Zac Bacchus
July 25, 2024
5
out of
5
rating by Zac Bacchus
"Wow, this office is wonderful ! I spoke with Payton about my billing and she was so amazing helping get squared away. I was so happy that like a good neighbor State Farm was there! 👍🏽"
We responded:
"Hi, Zac! Thank you for taking the time to share your amazing experience with our office, we are happy to hear that Payton provided you with the customer service experience you deserve! Like a good neighbor, State Farm is always there for you, and we are delighted to meet your insurance needs. Thank you for choosing Jamie Hornbaker State Farm, we look forward to serving you in the future."
madisyn willoughby
July 24, 2024
5
out of
5
rating by madisyn willoughby
"Parker was tremendous to work with! I trust her knowledge and her ability to make sure I am taken care of. She goes above and beyond to make sure everyone is satisfied. I definitely recommend this office!"
We responded:
"Hi, Madisyn! Thank you for taking the time to share your positive feedback about Parker and the team at Jamie Hornbaker State Farm. We aim to provide the best customer experience and we are thrilled to be hitting that target. We look forward to serving you!"
Zachary Newman
July 23, 2024
5
out of
5
rating by Zachary Newman
"Casey Vigus helped us find a new home and auto policy that worked for us. Casey was prompt to answer any and all questions. The entire process was pain free, couldn't recommend more."
We responded:
"Hi, Zachary! We are thrilled to hear that Casey was able to assist you in finding a new home and auto policy that perfectly suits your needs. Your recommendation means the world to us, and we truly appreciate you taking the time to share your experience with the community. Thank you and we look forward to serving you in the future!"
Barbara Hughes
July 22, 2024
5
out of
5
rating by Barbara Hughes
"Angela Distler was very helpful and patient while helping me with my needs. She even went over past policies and full or liability coverage which would be more beneficial for me. Very polite. Thank you Barb"
We responded:
"Hi, Barbara! Thank you for your kind words and taking the time to share your positive experience with Angela. At Jamie Hornbaker State Farm, we strive to provide exceptional customer service. Your kind words serve as validation of our efforts and we look forward to serving you in the future! Thank you for choosing our agency."
Jenny Haislip
July 18, 2024
5
out of
5
rating by Jenny Haislip
"Crista has been 100% top notch A+ service in my book! She has been the absolute best to work with over our most recent claim! She in my eyes has bent over backwards to make sure we are taken care of! Jamie and her team in general are by far the best team around!!!! Thank You all for all you do!!!"
We responded:
"Hey Jenny! Thank you for taking the time to leave such a positive review about your experience with Crista and our team! We take pride in delivering exceptional customer service that ensures our customers feel taken care of. Thank you for choosing Jamie Hornbaker and for your kind words. We are grateful for your support and look forward to serving you again in the future."