State Farm® Insurance Agent Jamie Lou Hornbaker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeff Clinger
October 18, 2024
5
out of
5
rating by Jeff Clinger
"Crista in Jamie's office has been a huge help for us recently - dealing with a claim on one vehicle, getting another insured. We're very satisfied!"
Phil Soro
October 16, 2024
5
out of
5
rating by Phil Soro
"Very thorough and looked for options to provide the best coverage at the price that made sense - overall landed on better overall liability protection at a lower price! Also very responsive."
Shawn Martin
October 15, 2024
5
out of
5
rating by Shawn Martin
"Casey Vigus responded very quickly to my email inquiry with an answer and an explination!"
We responded:
"Hi, Shawn! We're thrilled to hear that Casey responded promptly to your email inquiry and provided you with an answer and an explanation! Thank you for the kind words and 5-Star review!"
Ethan Schmitz
October 9, 2024
5
out of
5
rating by Ethan Schmitz
"Brett Moss was very helpful with the process of getting insurance in my new car. This was my first experience of getting a car insured and he made sure to answer all the questions I had and was always very kind when talking with me. I truly appreciate all that he did for me and am glad I will be able to ask for his assistance in the future when I need it."
We responded:
"Hi Ethan! We're delighted to hear that Brett Moss provided you with helpful assistance when getting insurance for your new car. It's wonderful that he took the time to answer all your questions and was kind throughout the process. It's great that you had a positive first experience with getting a car insured, thanks to Brett's support. Thank you for sharing your experience!"
Ryan
October 9, 2024
5
out of
5
rating by Ryan
"Was looking for motorcycle insurance. Casey Vigus answered all my questions I had. She even told me the best way to go about saving money on it each month. Absolutely the best hands down to deal with, if you’re in the market for anything insurance wise. I know the next thing I need to cover I’ll be calling her again."
We responded:
"Hi Ryan! We're glad to hear that Casey Vigus provided exceptional assistance when you were looking for motorcycle insurance. Her ability to answer all your questions and provide insights on saving money each month is commendable. It's great to know that you had such a positive experience with her and that you're confident in reaching out to her for any future insurance needs. Thank you for the kind words!"
Melissa Reynolds
October 7, 2024
5
out of
5
rating by Melissa Reynolds
"Crista was my first experience since switching agents after mine retired, and she was super helpful and pleasant. She took care of my issue right away and the quick follow-up was great!"
We responded:
"Hi Melissa! We're thrilled to hear that Crista provided you with a positive first experience after switching agents. It's wonderful to have someone like her who is helpful, pleasant, and takes care of issues promptly. The quick follow-up demonstrates her commitment to ensuring customer satisfaction. Thank you for sharing your feedback!"
Daniel Leopold
October 3, 2024
5
out of
5
rating by Daniel Leopold
"I received incredible service from Crista in getting my policies moved to Missouri! She communicated every step and made sure it all went smoothly!"
We responded:
"Hi Daniel! We're delighted to hear that Crista provided you with incredible service in transferring your policies to Missouri. It's wonderful to have someone like Crista who communicates effectively and ensures a smooth transition throughout the process. Thank you for sharing your positive experience, and I'm glad that Crista was able to assist you so efficiently!"
Marcus Miller
September 25, 2024
5
out of
5
rating by Marcus Miller
"Of the many options that one may have when looking for insurance, you will be hard pressed to find anyone more capable of making a positive impact in your life then Casey Vigus at Jamie Hornbaker - State Farm. She is a good representation of the personal care you get with them. Jamie's knowledge and experience leads this staff in finding the best solution for their customers. Not only do they provide good service to you, but to the community as well. I also had the pleasure of working with them as they supported First Tee - Greater Topeka, a youth development program in Topeka, KS that teaches kids character development and life skills through the game of golf. Casey and Jamie are big believers in what is capable in the youth, and understand the need to have programs for them to learn how navigate life challenges as they come, but more importantly how to plan and execute goals to minimize the impact of those challenges."
We responded:
"Hi Marcus! Casey and Jamie excel in providing personalized care and finding the best insurance solutions. Their involvement in supporting programs like First Tee - Greater Topeka showcases their commitment to the community. Thank you for sharing your positive experience with them!"
Cleotha M. Daniels
September 25, 2024
5
out of
5
rating by Cleotha M. Daniels
"Love working with Casey and her involvement in the topeka community at large!"
We responded:
"Hi, Cleotha! We're delighted to hear that you enjoy working with Casey and appreciate her involvement in the Topeka community. It's wonderful when professionals like Casey actively contribute to their community, as it demonstrates their commitment to making a positive impact beyond their professional duties. Thank you for sharing your positive feedback!"
Eric Eck
September 24, 2024
5
out of
5
rating by Eric Eck
"Best Experience we have had with State Farm to date. Crista is awesome!!! She works hard and always gets back to me pretty quick! You would never know she works remotely!! Love working with her!"
We responded:
"Hi Eric! We're glad to hear that you had an outstanding experience with State Farm and that Crista has been exceptional in her role. It's wonderful to have someone like Crista who is dedicated, responsive, and efficient in assisting you. Thank you for sharing your positive feedback and expressing your satisfaction with working with her!"
Angela Brown
September 19, 2024
5
out of
5
rating by Angela Brown
"The Agent was very informative and quick to help with our insurance issue."
We responded:
"Hi Angela! Our team is so grateful for the opportunity to Quote your insurance needs for your car, home, life and more in Topeka Kansa and surrounding communities. We want to always give you the best service provide competitive rates and share information to help you know what options are your number one choice. Thank you for leaving us this awesome review! "
Sterling Scales
September 16, 2024
5
out of
5
rating by Sterling Scales
"Casey V. from Jamie Hornbaker State Farm has been a pleasure to work with. Her collaboration with Indy Races for Childhood Cancer demonstrated her dedication to meaningfully supporting the community. She has gone above and beyond to ensure the community is well cared for. Her commitment to making a positive impact is truly commendable. Casey's professionalism and genuine care for the community make her an invaluable asset. I highly recommend Casey and the Jamie Hornbaker State Farm team for their exceptional service and community support."
We responded:
"Hi Sterling! We are thrilled to hear that Casey has been a pleasure to work with. Her dedication to the community is indeed commendable. We appreciate your trust and support and are so glad to hear that our team provides exceptional service, we will be sure to pass along your commendation to Casey and the rest of the team. Thank you for choosing Jamie Hornbaker!"
tc thompson
September 13, 2024
5
out of
5
rating by tc thompson
"This agency has the best costumer service i’ve come across in a very long time. I spoke with Parker Stroud and she was very welcoming and reassuring to help me solve my concerns i had with my policy. I’d recommend this agency to anyone!"
We responded:
"Hi, TC! Thank you for your kind words and positive feedback regarding your experience with our office! We are thrilled to hear that Parker provided exceptional customer service, addressing all your questions with accuracy and friendliness. We take pride in our team's dedication to delivering top-notch service in Topeka, and your recommendation means the world to us. Thank you for your support!"
Jared Lainhart
September 11, 2024
5
out of
5
rating by Jared Lainhart
"Thanks to Casey Vigus I get the joy of spending a day out golfing at the First Tee Tournament with an agency that supports it's community! There often isn't enough support for youth in sports so this is very exciting."
We responded:
"Hi, Jared! Thank you for sharing about the help Casey provided! We appreciate your feedback, thank you for choosing Jamie Hornbaker!"
Jennifer Goetz
September 5, 2024
5
out of
5
rating by Jennifer Goetz
"Jamie Hornbaker and her State Farm team never fail to help me figure out situations, help me save money wherever I can while still maintaining the same great coverage. They have always been incredibly kind and really go out of their way to help, and be a calming force in my day! I feel better knowing I have them in my corner!"
We responded:
"Hi, Jennifer! Thank you for taking the time to share your positive experience with our team. We appreciate your feedback and are thrilled to know that our team has gone above and beyond to provide you with the service you deserve. Thank you for choosing Jamie Hornbaker!"
Joleene Cannon
August 31, 2024
5
out of
5
rating by Joleene Cannon
"Just completed my purchase of Homeowner and Auto Insurance and wanted to thank Casey Vigus for all her hard work with the myriad of questions and details I threw at her. She was patient, understanding and very professional. I am completely confident that I have the protection I need for my new home."
We responded:
"Hi, Joleene! Thank you for taking the time to share your positive experience with Casey and our services. We greatly appreciate your feedback! We understand that insurance can be a complex topic, and we are glad Casey was able to showcase her abilities with you. Thank you for choosing Jamie Hornbaker State Farm! We look forward to serving you."
M'Lyssa Dyer
August 30, 2024
5
out of
5
rating by M'Lyssa Dyer
"Jamie and her team have been exceptional in assisting my recent move. Thank you Jamie!!"
We responded:
"Hi, M'Lyssa! Thank you for taking the time to share your five-star experience with us. We appreciate you and look forward to continuing to serve you in the future!"
Brandon Montgomery
August 28, 2024
5
out of
5
rating by Brandon Montgomery
"Casey is great to work with, knowledgeable and very helpful! Thank you!"
We responded:
"Hi, Brandon! Thank you for your kind words and positive feedback regarding your experience with our team. We're thrilled to hear that Casey provided exceptional customer service! We appreciate you and look forward to serving you in the future!"
Mark Covel
August 20, 2024
5
out of
5
rating by Mark Covel
"Crista has been wonderful and exceedingly helpful to me. I’m not tech savvy and this is one of the points she has helped with. She has been gracious and patient and I appreciate that. Her willingness to help with my situation is indeed of good character. Thank you, Mark Covel"
We responded:
"Hi, Mark! Thank you for your positive feedback on our agency, we greatly appreciate it! We're thrilled to hear that Crista has provided you with excellent assistance. Our agency takes pride in offering top-notch services to clients like yourself. Thank you for choosing Jamie Hornbaker State Farm, we look forward to serving you in the future."
Skylar Blaser
August 19, 2024
5
out of
5
rating by Skylar Blaser
"Casey was great, she really helped me with my car insurance and an understanding of possibilities if I switched companies!"
We responded:
"Hi, Skylar! Thank you for your positive feedback, we're glad Casey provided excellent assistance with your insurance needs. We appreciate your feedback and look forward to serving you in the future!"
Nancy Hedstrom
August 19, 2024
5
out of
5
rating by Nancy Hedstrom
"We have had such an easy time transferring our insurance coverage to State Farm with Jamie Hornbaker's agency. The agents are professional, friendly and knowledgeable. We saved money by transferring and now have even better coverage. Vicki, our agent, has been on top of things every step of the way. We were referred to the agency by another satisfied customer, and we now have joined the ranks of insured clients who are taken care of by Jamie Hornbaker's agency."
We responded:
"Hi, Nancy! Thank you for taking the time to share your positive experience with our agency. We are thrilled to hear that your transfer process has been seamless and easy for you; just how we like it to be! Our team of professional, friendly, and knowledgeable agency members strive to provide exceptional service. We are delighted that Vicki has provided an experience like that for you. We appreciate your trust and are grateful for your kind words! Feel free to reach out if you need any further assistance."
Mitch Cathcart
August 12, 2024
5
out of
5
rating by Mitch Cathcart
"Great experience and communication!"
We responded:
"Hey Mitch! Thank you for taking the time to leave a positive five-star review regarding your experience with our agency. We aim high and are glad to hear that we have achieved that goal with you. We look forward to continue serving you in the future."
Riley Thompson
August 11, 2024
5
out of
5
rating by Riley Thompson
"Amazing service! Parker gave me all the information I needed in a very short amount of time! I am very satisfied!"
We responded:
"Hi, Riley! Thank you for taking the time to leave a positive review about your experience with Parker. We appreciate you as a customer and look forward to continue serving you in the future!"
Ernie Mason
August 9, 2024
5
out of
5
rating by Ernie Mason
"Brett Moss provided timely and professional service"
We responded:
"Hi, Ernie! Thank you for your review. We are happy to hear that Brett provided you with a professional and efficient service experience. We appreciate your feedback and look forward to continuing to serve you in the future!"
Edythe Cunningham
August 9, 2024
5
out of
5
rating by Edythe Cunningham
"Crista was very professional and helpful with all insurance questions I had. She also connected me with an agent when I told her I was moving from Kansas to Texas."
We responded:
"Hi, Edythe! Thank you for your positive review, and congratulations on your move from Kansas to Texas! We're happy to hear that Crista provided you with professional and helpful assistance. Our team understands the unique challenges that come with moving to a new state, and we're here to make that process as smooth as possible for you. Thank you for choosing State Farm!"